{"id":42970,"date":"2023-08-29T07:00:29","date_gmt":"2023-08-29T10:00:29","guid":{"rendered":"https:\/\/marcelolopes.jor.br\/?p=42970"},"modified":"2024-07-26T14:39:49","modified_gmt":"2024-07-26T17:39:49","slug":"governo-de-minas-inicia-atendimento-do-ligminas-155-pelo-whatsapp","status":"publish","type":"post","link":"https:\/\/marcelolopes.jor.br\/site\/2023\/08\/29\/governo-de-minas-inicia-atendimento-do-ligminas-155-pelo-whatsapp\/","title":{"rendered":"Governo de Minas inicia atendimento do LigMinas 155 pelo WhatsApp"},"content":{"rendered":"<p>A central de atendimento telef\u00f4nico do Governo de Minas \u2013 LigMinas 155 \u2013 pode agora ser acessada tamb\u00e9m pelo WhatsApp, no n\u00famero <strong>(31) 3501-5155<\/strong>. A plataforma, coordenada pela <a href=\"https:\/\/www.mg.gov.br\/planejamento\"><strong><span style=\"color: #800000;\">Secretaria de Estado de Planejamento e Gest\u00e3o (Seplag-MG)<\/span><\/strong><\/a>, est\u00e1 dispon\u00edvel para esclarecer d\u00favidas sobre dez servi\u00e7os estaduais, que ser\u00e3o ampliados gradativamente, e j\u00e1 pode ser acessada. O atendimento \u00e9 feito por mensagens de texto ou \u00e1udio, com um menu interativo.<!--more--><\/p>\n<h4 class=\"p1\"><span class=\"s1\">\ud83d\udcf8 Siga o Site do Marcelo Lopes no <a href=\"https:\/\/www.facebook.com\/sitedomarcelolopes\/\"><strong><span style=\"color: #800000;\">Facebook<\/span><\/strong><\/a> e no <strong><span style=\"color: #800000;\"><a style=\"color: #800000;\" href=\"https:\/\/www.instagram.com\/sitedomarcelolopes\/\">Instagram<\/a><\/span><\/strong><\/span><\/h4>\n<h4 class=\"p1\"><span class=\"s1\">\ud83d\udcf1Receba no <a href=\"https:\/\/chat.whatsapp.com\/BibzcI1ibYSKytbdyzubLA\"><strong><span style=\"color: #800000;\">WhatsApp<\/span><\/strong><\/a> as not\u00edcias do Site do Marcelo Lopes<\/span><\/h4>\n<p>&nbsp;<\/p>\n<p>O WhatsApp do LigMinas concentra informa\u00e7\u00f5es referentes \u00e0 emiss\u00e3o de documentos \u2013 carteira de identidade, CPF e carteira de trabalho \u2013, \u00e0 solicita\u00e7\u00e3o de atestado de antecedentes criminais e a servi\u00e7os do Instituto de Previd\u00eancia dos Servidores do Estado de Minas Gerais (Ipsemg). \u00c9 poss\u00edvel, por exemplo, saber quais s\u00e3o as etapas para emitir uma carteira de identidade, como agendar o atendimento e quais documentos levar no dia, entre outras informa\u00e7\u00f5es.<\/p>\n<p>&#8220;Esse \u00e9 mais um canal do Governo de Minas para aprimorar o atendimento ao cidad\u00e3o e tornar a presta\u00e7\u00e3o de servi\u00e7os do Estado mais \u00e1gil e f\u00e1cil. A plataforma utiliza intelig\u00eancia artificial para interpretar as d\u00favidas do cidad\u00e3o e direcion\u00e1-lo corretamente\u201d, afirma o diretor Central de Atendimento Eletr\u00f4nico da Seplag-MG, Dami\u00e3o Rocha.<\/p>\n<h3>Central Telef\u00f4nica<\/h3>\n<p>Ao todo, a central telef\u00f4nica LigMinas recebe cerca de 120 mil chamadas mensais. Por meio da ferramenta, os cidad\u00e3os podem obter informa\u00e7\u00f5es sobre os servi\u00e7os prestados pelas institui\u00e7\u00f5es estaduais, agendar atendimentos em unidades presenciais, fazer den\u00fancias ambientais, entre outras funcionalidades.<\/p>\n<p>O atendimento telef\u00f4nico do 155 \u00e9 de segunda a sexta-feira, de 7h \u00e0s 19h. No WhatsApp, os cidad\u00e3os podem esclarecer d\u00favidas 24h, por se tratar de atendimento eletr\u00f4nico.<\/p>\n<p><strong>LEIA TAMB\u00c9M<\/strong><br \/>\n<a href=\"https:\/\/marcelolopes.jor.br\/2023\/08\/17\/governo-de-minas-anuncia-programa-wi-fi-nas-escolas\/\"><strong><span style=\"color: #800000;\">Governo de Minas anuncia programa \u201cWi-fi nas Escolas\u201d<\/span><\/strong><\/a><\/p>\n<p><a href=\"https:\/\/marcelolopes.jor.br\/2023\/08\/11\/governo-de-minas-faz-mutirao-para-regularizacao-do-licenciamento-de-veiculos\/\"><strong><span style=\"color: #800000;\">Governo de Minas faz mutir\u00e3o para regulariza\u00e7\u00e3o do licenciamento de ve\u00edculos<\/span><\/strong><\/a><\/p>\n<p>Fonte: Ag\u00eancia Minas | Foto: Pexels<\/p>\n<div class=\"ihvby6a0eea372c7e2\" ><br><\/div><style type=\"text\/css\">\r\n@media screen and (min-width: 1201px) {\r\n.ihvby6a0eea372c7e2 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 993px) and (max-width: 1200px) {\r\n.ihvby6a0eea372c7e2 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 769px) and (max-width: 992px) {\r\n.ihvby6a0eea372c7e2 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 768px) and (max-width: 768px) {\r\n.ihvby6a0eea372c7e2 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (max-width: 767px) {\r\n.ihvby6a0eea372c7e2 {\r\ndisplay: block;\r\n}\r\n}\r\n<\/style>\r\n<div class=\"alumr6a0eea3733b57\" ><div id=\"div_destino\"><\/div>\r\n<script src=\"https:\/\/cdn.snsrsv.com\/sdk.js\"><\/script>\r\n<script >\r\n      new sdk(\"464030C30061EA8BE065000000000001\") \r\n          .appendTo(\"div_destino\")\r\n          .disableStyle(true) \r\n          .setCacheBusterMacro(\"%%CACHEBUSTER%%\")\r\n          .setSize(\"800\",\"214\")\r\n          .setClickMacro(\"%%CLICK_URL_ESC%%\") \r\n          .setReferrerUrlMacro(\"%%REFERRER_URL_ESC%%\") \r\n          .start(); \r\n<\/script><\/div><style type=\"text\/css\">\r\n@media screen and (min-width: 1201px) {\r\n.alumr6a0eea3733b57 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 993px) and (max-width: 1200px) {\r\n.alumr6a0eea3733b57 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 769px) and (max-width: 992px) {\r\n.alumr6a0eea3733b57 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 768px) and (max-width: 768px) {\r\n.alumr6a0eea3733b57 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (max-width: 767px) {\r\n.alumr6a0eea3733b57 {\r\ndisplay: block;\r\n}\r\n}\r\n<\/style>\r\n","protected":false},"excerpt":{"rendered":"<p>A central de atendimento telef\u00f4nico do Governo de Minas \u2013 LigMinas 155 \u2013 pode agora ser acessada tamb\u00e9m pelo WhatsApp, no n\u00famero (31) 3501-5155. A plataforma, coordenada pela Secretaria de Estado de Planejamento e Gest\u00e3o (Seplag-MG), est\u00e1 dispon\u00edvel para esclarecer<\/p>\n<p class=\"link-more\"><a class=\"more-link\" href=\"https:\/\/marcelolopes.jor.br\/site\/2023\/08\/29\/governo-de-minas-inicia-atendimento-do-ligminas-155-pelo-whatsapp\/\">Leia mais <span class=\"screen-reader-text\">Governo de Minas inicia atendimento do LigMinas 155 pelo WhatsApp<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":42971,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-42970","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","thumb-below-title"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Governo de Minas inicia atendimento do LigMinas 155 pelo 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